Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account information — name and email address when you subscribe or register.
• Payment information — processed securely by Stripe; we never store card details on our servers.
• Usage data — pages visited, time spent, and interactions to improve our service.
• Communications — messages you send us via contact forms or email.
• Newsletter preferences — email address and subscription status if you sign up for our newsletter.

2. How We Use Your Information

• To provide, operate, and maintain our website and services.
• To process transactions and send related information including purchase confirmations.
• To send newsletters and promotional communications (only with your consent).
• To respond to comments, questions, and requests.
• To monitor and analyse usage patterns to improve user experience.
• To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our service may not function properly.

4. Third-Party Services

We use the following third-party services:

• Stripe — payment processing. Subject to Stripe's Privacy Policy.
• Google Analytics — website analytics (if enabled). Subject to Google's Privacy Policy.
• YouTube — embedded video content. Subject to Google's Privacy Policy.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymise it.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at [email protected].

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].